Refund Policy
At Eleven11 Apothecary Co., we strive to provide our customers with high-quality products and exceptional service. We understand that sometimes issues may arise with the products you purchase from us. Damaged or Defective Products: If you receive a product that is broken or defective, we apologize for the inconvenience caused. We request that you email us at eleven11apothecaryco@gmail.com within 7 days of receiving the item, providing detailed information about the issue, along with any supporting evidence (such as photographs). Our customer service team will review your request and respond to you as soon as possible.
